Junior Client Service Associate

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THE LEADING COMPANY IN OUTDOOR ACTIVITIES IN GREECE

WITH AN IMPRESSIVE INNOVATION AND SALES RECORD

SEEKS TO RECRUIT

JUNIOR CLIENT SERVICE ASSOCIATE

Incoming Department

The position reports to the Head of the Department and the successful candidate, following a thorough training, will be responsible for the whole sales process.

Main Job Tasks and Responsibilities

In brief: Serves customers by providing product information, contacts suppliers ß handles the operation and follows up on customer satisfaction.

More specifically:

  • Deals directly with existing designated customers either by telephone, electronically or face to face
  • Submits offer
  • Process contracts, orders and forms
  • Keeps records of customer interactions and transactions, records details of inquiries, comments and complaints

Ideal candidates will have:

  • University degree preferably in the fields of sales and tourism
  • Computer literacy
  • Perfect knowledge of English language, a second language will be considered as an asset
  • Previous experience is sales - account management will be a plus
  • Tourism sector experience will be a plus
  • Extensive travel experience within Greece
  • Interest and experience in outdoor activities

Skills required:

  • Knowledge of customer service principles and practices
  • Listening skills, problem analysis and problem-solving
  • Attention to detail and accuracy
  • Must be a fast learner

This position is full-time; Monday - Friday; Travelling will be required, Compensation starts with basic salary and re-evaluated subject to performance. 

 Interested candidates must forward their CV, to info@trekking.gr